User level: Level 1 (14 points)I found out I should have a free iCloud+ subscription. When I try to open Apple TV, they offer me a paid subscription. How can I find out why?
Posted on Oct 7, 2026 4:44 AM
User level: Level 1 (14 points)Oct 7, 2026 6:55 AM in response to Carol B.
Sorry, I made a mistake. I meant to say: a free Apple TV subscription with payed iCloud+ account, which is now available in my country. Meanwhile, I found a reason why it didn’t work: I had to cancel my iCloud subscription and then renew it.
User level: Level 7 (22,975 points)Oct 7, 2026 5:57 AM in response to malex54
Why do you believe you should have a free iCloud+ subscription? Without any details, the best advice we can offer is to contact Apple Support directly. We are volunteers in this community forum and do not have access to your records.
User level: Level 7 (22,975 points)Oct 8, 2026 3:42 PM in response to malex54
I'm glad you found a solution.
Originally posted at discussions.apple.com/thread/256371861