My iPhone 13 promax screen is white
Ritbab
User level: Level 1 (4 points)
User level: Level 1 (4 points)iPhone 13 Pro Max screen is white
Posted on Oct 7, 2026 2:32 AM
2 replies
Kurtosis12
User level: Level 10 (82,568 points)
User level: Level 10 (82,568 points)Oct 7, 2026 2:45 AM in response to Ritbab
It sounds like you may have a bad screen. First, try a forced restart. If that doesn't work take it in to the Apple store to have it looked at.
• Press and quickly release the volume up button
• Press and quickly release the volume down button
• Press and hold the side button.
• When the Apple logo appears, release the button.
Force restart iPhone - Apple Support (IN)
Make an appointment at the Genius Bar to have it diagnosed.
Genius Bar Reservation and Apple Support Options - Apple
Smilin-Brian
User level: Level 10 (97,882 points)
User level: Level 10 (97,882 points)Oct 7, 2026 2:29 PM in response to Ritbab
Welcome and thank you for reaching out. 🤗
There appears to be a problem with the internal display panel. Only a certified Apple technician can determine the cause and offer a complete solution.
Therefore, I recommend service.
Service Checklist:
Service Appointment:
Contact Information:
- United States: 1-800-APLCARE.
- Contact Support.
Additional Support:
Good luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Originally posted at discussions.apple.com/thread/256371808