User level: Level 1 (19 points)Since installing Golden Gate I cannot connect to network drives, I have done countless searches on this but can get no answers. I know its working as I can access it from DSM. I also get the same message when trying to connect to a disk connected to an AirPort Extreme that worked perfectly well before "upgrading"
It doesn't even ask for a password or if I want to be a guest and the connect as button does nothing
All I get this now...
Posted on Oct 7, 2026 1:59 AM
User level: Level 9 (72,871 points)Oct 7, 2026 3:20 AM in response to marko76
I suspect that your NAS is connected using Apple Filing Protocol (AFP). AFP has been fully deprecated by Apple and while that protocol works with macOS 26 Tahoe, it will no longer be supported by Apple starting with macOS 27.
Server Message Block (SMB) is the modern replacement for AFP. Apple stopped supporting AFP on the server side many years ago (with macOS 11 Big Sur, in 2020) but left the client side support going until macOS 27.
Synology supports AFP, but if your NAS is configured that way then a Mac running Golden Gate will not be able to access it (this is the same reason that anyone with a Time Capsule who upgrades to macOS 27 now has an aesthetically-pleasing paperweight).
Turn off AFP on Synology NAS:
Synology's setup instructions for Time Machine backups over SMB3 are here:
If your NAS is used for TM then ensure that your NAS is configured based on those instructions. If it’s only a file server, you really just need the SMB setup parts of that.
Personally, I use a Synology DS223j with a pair of 10 TB HDDs installed to back up 4 Macs in the house with Time Machine (separate shared folder for each Mac sized at ~2.5x the internal storage), with the remaining space used as general file storage for everyone in the house. Two of the Macs are on macOS 27.0.1 and continue to back up normally to the NAS (and can access the volume set up as a file share normally, as well), so I suspect your problem is due to your configuration settings on the Synology side no longer being supported by macOS.
User level: Level 10 (169,253 points)Oct 14, 2026 5:30 PM in response to spinsLPs
Is 192.168.0.15 powered up and reachable, without using port 5000?
Can you ping 192.168.0.15?
User level: Level 10 (169,253 points)Oct 14, 2026 6:16 PM in response to spinsLPs
spinsLPs wrote:
This is what I get. Don't know what it means, but... 4 packets transmitted, 4 packets received, 0.0% packet loss round-trip min/avg/max/stddev = 4.299/5.981/7.383/1.221 ms
Exactly what is answering is not included in the ping response, but something is answering at that IP address. Answering four times too, as is expected for that ping command. Which means there is a network path between your computer and whatever is at 192.168.0.15.
Back with using Safari, does https://192.168.0.15 answer? That using https, not http.
Synology has some troubleshooting info here: https://kb.synology.com/en-us/DSM/tutorial/Unable_to_Locate_NAS
User level: Level 10 (169,253 points)Oct 14, 2026 5:48 PM in response to spinsLPs
Launch Terminal app, and issue the command
ping -c4 192.168.0.15
That command will usually show either four responses with some info, or four lost packets.
User level: Level 1 (4 points)Oct 14, 2026 5:56 PM in response to MrHoffman
This is what I get. Don't know what it means, but...
--- 192.168.0.15 ping statistics ---
4 packets transmitted, 4 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 4.299/5.981/7.383/1.221 ms
User level: Level 1 (4 points)Oct 14, 2026 5:27 PM in response to neuroanatomist
I'm unable to access the NAS via a browser.
This is what I get.
User level: Level 1 (4 points)Oct 14, 2026 5:40 PM in response to MrHoffman
User level: Level 1 (4 points)Oct 14, 2026 6:29 PM in response to MrHoffman
Thank you for all your help. I'll give that Synology page a try.
Originally posted at discussions.apple.com/thread/256371768