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Apple Music for Windows fails to launch after closing

Hi,

I have launched Apple Music on Windows but nothing happens. This is a recurring issue.

If it matters, these are some steps I took before trying to launch Apple:


  1. I had Apple Music running (laptop connected to home network) and left my computer on standby
  2. I logged on and connected my laptop to work network (i.e. different network)
  3. Since I need to restart Apple Music to use headphones (this is a known issue), I closed Apple Music
  4. I launch Apple Music again but nothing happens effectively.


When running Task Manager, I see these activities have started, but they do not seem to produce anything:


When I try to launch Apple Music it seems to be a 50% chance that it works without having to uninstall and reinstall it. This is obviously not ideal.

How do I reach out to support/development? I will be happy to provide logs or other information so that this issue can be fixed (along with the 3rd point above).

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