Error (9) 130A.000 - cannot restore or update via computer. phone now frozen

I have a 17 Pro currently running 27.0. I've been to the Apple Store 3 times and Verizon store once. Currently my phone is frozen on the apple logo screen after doing all the things I've been told to do. I've offloaded apps, reinstalled them, did settings reset, and the current fix advice is to do a factory reset using the Apple Device App from my PC. I'd love to, but I'm getting an Error (9) 130A.000 message and the phone will not turn on. I've done volume up, volume down, hold side key until logo appears, connect via cord - computer recognizes the phone - then over and over and over again I get the same error message that the phone can't update and it can't restore. Any suggestions before I grab the hammer - or worse - switch back to an Android.