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MacBook Air M5 with Thunderbolt 4 Dock unable to display correct 5120x1440 resolution on 32:9 monitor

Hi, I just got my MacBook Air 13 with the M5 processor. I'm order to take advantage of the upgraded computer, I was guided toward OWC, for their mac-first approach at docks and purchased their Thunderbolt Go Dock a week ago and a 8k Certified 2.1 HDMI cable to connect to my LG 49" Superultrawide 32:9 monitor. While using an old dock, thunderbolt 3 with a DP to HDMI cable worked for the most part, I was getting screen flickers, so I got a dock with native HDMI support to eliminate those issues, but no matter if I have my monitor set to 2.1 PC or 2.1AV for the connection type, I get the wrong resolutions... Either capped at 1920x1080 or 3840x2160... Neither of which my 5120x1440 monitor supports. I get no option of the correct resolution even though it worked fine (minus the flickering) on the old dock, and this new dock eliminated the flickering but I have such wrong resolutions.



Anyone else have a similar issue ? Has anyone at apple had anything similar happen ?


Thanks



[Re-Titled by Moderator]

Original Title: M5 Air -> Thunderbolt 4 Dock -> 32:9 does not display 5120x1440 monitor resolution in System Settings, stuck with either 1920x1080 or 4k letterboxed (even if monitor doesn't have 2160 vertical pixels ?)

2 replies

If you do this, do you see these resolutions in the menu?

  • Open System Settings > Displays.
  • Select your LG 49" superultrawide display.
  • Hold down the Option key on your keyboard and click the Scaled radio button.
  • Alternatively, go to System Settings > Displays > Advanced and turn on Show resolutions as list / Show all resolutions.
  • Look through the expanded list for 5120 x 1440 and select it.



The issue seems to be one with the OWC dock and contact them as to whether their HDMI port on their dock supports ultra wide formats.