User level: Level 1 (4 points)camera suddenly stopped working black screen appeared and then message appears that its not authorised and now only works in x1 and x2 and its very laggy , i also updated to ios 27 after the camera bugged but it didn’t help at all.(iPhone 14 pro)
[Re-Titled by Moderator]
Original Title: Camera stopped working suddenly
Posted on Oct 6, 2026 2:19 PM
User level: Level 10 (462,771 points)Oct 6, 2026 3:20 PM in response to michalis98
Get Apple to take a look at it:
Go to this page to find your nearest Apple Authorized Service Provider (AASP) or Apple Authorized Distributor (AAD) --> https://locate.apple.com/country
How to make a Genius Bar appointment
1. Go to Genius Bar Reservation and Apple Support Options - Apple
2. Go to "Get hardware help".
3. Select your hardware and continue selecting options requiring replacing parts until you see "Bring in for Repair"
4. Sign in with your Apple ID
or:
For the iPhone Service Answer Center click here --> Choose Your Country or Region - Apple Support
Select your country.
For a cost estimate:
- Scroll down to "Get an estimate"
- Enter the service required
- Enter the iPhone model you have
- Enter the version of that model
- Click "Get estimate"
For instructions on how to get your iPhone, iPad, or iPod touch ready for service click here --> Prepare your iPhone or iPad for a service appointment - Apple Support
- "To protect your information and save time, follow these steps before you get service for your device."
User level: Level 10 (97,882 points)Oct 6, 2026 11:37 PM in response to michalis98
Welcome and thank you for reaching out. 🤗
There appears to be a problem with the camera and/or related sensors. Only a certified Apple technician can determine the cause and offer a complete solution.
Therefore, I recommend service.
Service Checklist:
Service Appointment:
Contact Information:
Additional Support:
Good luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Originally posted at discussions.apple.com/thread/256371566