iPhone 15 not receiving all text messages. MacBook Pro is.

longhorndude wrote:

My iPhone 15 is not receiving or able to send text messages from certain iPhone users but my MacBook Pro is sending/receiving those text messages. I've confirmed that both devices have Messages enabled. I've signed out of iCloud account on both devices. I've rebooted both devices and still have the same problem. The people not receiving texts are family members so it is important I figure out what is going on. Please help.

Confirm that they sending imessage to your phone number and not email.

Welcome and thank you for reaching out. 🤗

First, try the following steps:

• Disable any VPN connections and restart your iPhone or tell Siri: "Restart".
• Learn how to update your iPhone to the latest version of iOS.
• Learn what to do if your iPhone won’t update.

Sign in issue:

Learn what to do → If you can’t turn on or sign in to iMessage.

Connection issue:

Learn what to do → If you can't send or receive messages.

Need more help?

• Contact Apple Support if you still can't send or receive iMessages
• Contact your carrier if you still can't send or receive SMS, MMS or RCS messages

Additional help:

• United States: 1-800-APLCARE.
• Contact Apple Support.
• Get Support.

Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Thanks for your reply. 🤗

Did you find the reply from razmee209 helpful?

The only option I can recommend is to contact Apple Support directly.

Take care! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

DIdn't work but thanks for the knowledge. I did try updating when you first responded then again with the new version (iOS 27) and the problem still persists. Thanks again.