Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.

How do I fix faulty iMessage and SMS issues on iPhone with iOS 27?

my imessage is not working at all with ios 27. imessage is turned on. my sms only sends and secives certain messages, blocks certain people, and will not let me respond to certain group chats. I have been to my service provider and swapped esims to see if that worked; it didn’t. They said to contact Apple but I thought I’d try this first



[Re-Titled by Moderator]

Original Title: Faulty Messaging

7 replies

Welcome and thank you for reaching out. 🤗


First, try the following steps:


Sign in issue:

Learn what to do → If you can’t turn on or sign in to iMessage.


Connection issue:

Learn what to do → If you can't send or receive messages.


Need more help?


Additional help:


Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

do all 6 steps here, don't miss any out

1.   Settings, Apps, Messages, turn off iMessage  

2.   Settings, Apps, Facetime, Turn off Facetime,  

3.   Power down the phone

4.   Turn on the phone again  

5.   Settings, Apps, Messages, turn on iMessage,  

6.   Settings, Apps, Facetime, turn on Facetime

Then ensure your correct number appears in the Send & Receive 

 

jonnathan48 wrote:
I’m having the same issue. It started after upgrading to iOS 27. I’ve even updated to 27.2 thinking it was a bug and fixed in the latest update/patch and it still happens. When I send text messages to other iPhone users, about half the time it sends as an SMS. It’s annoying for the recipients because they get two or more of the same text message. I’ve restarted my iPhone several times and nothing seems to work.

do all 6 steps here, don't miss any out

1.   Settings, Apps, Messages, turn off iMessage  

2.   Settings, Apps, Facetime, Turn off Facetime,  

3.   Power down the phone

4.   Turn on the phone again  

5.   Settings, Apps, Messages, turn on iMessage,  

6.   Settings, Apps, Facetime, turn on Facetime

Then ensure your apple email address appears in the Send & Receive list

 

MetalMahogany wrote:
my imessage is not working at all with ios 27. imessage is turned on. my sms only sends and secives certain messages, blocks certain people, and will not let me respond to certain group chats. I have been to my service provider and swapped esims to see if that worked; it didn’t. They said to contact Apple but I thought I’d try this first
[Re-Titled by Moderator]
Original Title: Faulty Messaging

If you can't send or receive messages on your iPhone or iPad - Apple Support

If you can’t turn on or sign in to iMessage or FaceTime on your iPhone - Apple Support

If you can’t turn on or sign in to iMessage or FaceTime on your iPhone - Apple Support

If you can't send or receive messages on your iPhone or iPad - Apple Support

I’m having the same issue. It started after upgrading to iOS 27. I’ve even updated to 27.2 thinking it was a bug and fixed in the latest update/patch and it still happens. When I send text messages to other iPhone users, about half the time it sends as an SMS. It’s annoying for the recipients because they get two or more of the same text message. I’ve restarted my iPhone several times and nothing seems to work.

I’ve already looked through all of the directions on all of the topics and nothing has helped or been on topic