User level: Level 1 (8 points)I have iPhone 17 pro max phone and I am trying to connect it to my Octicon reveal 1 hearing aid to be able to answer calls through my hearing aids but it won’t connect. It connects to the Octicon app so I can control my hearing aid but the first bit states not connected to iphone
[Edited by Moderator]
Original Title: Pairing Hearing Aids
Posted on Oct 6, 2026 1:51 PM
User level: Level 10 (148,617 points)Oct 6, 2026 2:52 PM in response to Patricia789
The app is for control.
To get the iPhone Audio, you need to deliberately pair those MFi hearing Aids with your iPhone, using the iPhone features.
From the screenshot you posted, you would click on the > next to the name of the hearing aids, then follow the directions to PAIR.
Typically, this means put them back in the charging case and remove one at a time.
Use hearing devices with iPhone - Apple Support
User level: Level 10 (148,617 points)Oct 6, 2026 7:37 PM in response to Grant Bennet-Alder
Could your Hearing Aids still be paired with another device?
User level: Level 1 (8 points)Oct 6, 2026 6:01 PM in response to Grant Bennet-Alder
I have done that and paired it still won’t let the sound go directly to just my hearing aid for calls so people can still hear the caller and I still have the same screenshot as before
User level: Level 10 (148,617 points)Oct 6, 2026 7:34 PM in response to Patricia789
that screenshot shows your Hearing Aids are not connected.
this is what mine does:
User level: Level 1 (8 points)Oct 7, 2026 1:36 AM in response to Grant Bennet-Alder
Thank you for your help but sometime during the night it has connected not sure how but that’s ok. Again thank you for your help
User level: Level 10 (148,617 points)Oct 7, 2026 5:57 AM in response to Patricia789
That is great that it is working now!
As long as it keeps working, sometimes we just don't care why.
Originally posted at discussions.apple.com/thread/256371544