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Gjmh
User level: Level 1 (33 points)

How can I reconnect with my support agent?

*** is my case from yesterday and I want to reconnect with the agent



[Edited by Moderator]



Posted on Oct 6, 2026 1:35 PM

1 reply

Ingo2711
User level: Level 10 (93,009 points)

Oct 6, 2026 10:20 PM in response to Gjmh

Did you try to contact the official Apple Support again?

They should already have your case details and usually all Apple Support members can handle your case.

Contact Apple Support - Apple Support

Originally posted at discussions.apple.com/thread/256371542