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iOS 27 Update: iPhone 14 Pro Not Receiving Texts (Mac Still Does) and Contact Names Missing from Notifications

Since upgrading to iOS 27, I am having an issue where my iPhone 14 Pro is not receiving text messages, but my messages app on my MacBook Pro is. Additionally, when I do receive text messages, they appear with a notification that includes the full phone number, instead of the contact name. Upon restarting my device, sometimes the messages will appear.

3 replies

If you are receiving SMS or iMessages on your Mac but not on the iPhone you are checking, it does not necessarily mean that those messages were received by that particular iPhone.


A Mac can receive and display messages associated with multiple Apple devices signed in to the same Apple Account (Apple ID). Depending on the Messages and iCloud configuration, the Mac may receive iMessages through the Apple Account and SMS/MMS/RCS messages through Text Message Forwarding from one or more iPhones.


Therefore, if a message appears on the Mac but is absent from the iPhone you are looking at, it is possible that the Mac received it through another iPhone or another messaging route associated with the same Apple Account.

In other words, seeing a message on a Mac does not, by itself, prove that the message was received on or sent through a particular iPhone.


This distinction is especially important when several iPhones are signed in to the same Apple Account. The Mac can act as a common Messages endpoint, while individual iPhones may have different phone numbers, SIM/eSIM configurations, iMessage settings, or Text Message Forwarding settings.


So, to determine which iPhone actually received an SMS, you need to check the Text Message Forwarding and Messages settings on the individual iPhones rather than assuming that the message displayed on the Mac originated from the specific iPhone you are investigating.

j_lauf wrote:
Since upgrading to iOS 27,

Not every issue an individual encounters on their device can be attributed to an iOS update. iOS 27 or later may have coincided with what you are experiencing, but that does not mean the issue was triggered by iOS. Coincidence in timing is not, by itself, evidence of causation.


If the update itself were the root cause, then every device running that same version of iOS would exhibit the identical problem. In such a scenario, the forums would be flooded with countless posts reporting the same malfunction, creating an unmistakable wave of complaints that no one could possibly overlook.


The absence of such widespread reports strongly indicates that the issue is not a general, system-wide problem with iOS 27 or later, but rather something specific to the individual device, its configuration, installed apps, settings, hardware, or another interacting factor.


In short: iOS 27 or later may be a coincidence in timing, but there is no basis to conclude that iOS itself triggered the problem simply because the issue appeared after the update.



This has been happening to me with messages on my watch but not usually the iPhone. The messages from all but a few contacts show up as the full phone number and not their name. Never did find a fix for it.. it only started happening when the watch was paired with the iPhone 14Pro, never any other iPhone