User level: Level 1 (4 points)Had MalwareBytes for years. Had a problem with their customer service. Can anyone recommend an app to replace them?
[Re-Titled by Moderator]
Original Title: Security app
Posted on Oct 6, 2026 1:34 PM
User level: Level 10 (87,747 points)Oct 6, 2026 1:37 PM in response to pattyb1085090
pattyb1085090 wrote:
Had MalwareBytes for years. Had a problem with their customer service. Can anyone recommend an app to replace them?
[Re-Titled by Moderator]
Original Title: Security app
Do not install any third party app that claims to protect, clean, manage, etc. The MacOS performs these functions very well. Third party apps may cause problems.
See this user tip: Effective defenses against malware and ot… - Apple Community
User level: Level 7 (27,833 points)Oct 6, 2026 3:30 PM in response to pattyb1085090
I am not aware of any replacement for Malwarebytes. It's a good and useful product. Difficulty with customer service? Hard to say what difficulty would cause me to abandon the product.
And as many others will advise, I do not recommend installing any third-party "antivirus" or "cleaner" app. Every such product we know about has caused headaches for uncountable numbers of users and some are no better than malware to begin with.
User level: Level 7 (25,870 points)Oct 7, 2026 3:05 AM in response to pattyb1085090
Why did you need customer service? Have you paid for it?
The free version is all you need . . . the only difference is that you have to initiate a scan whereas the paid version is working full time and probably wasting valuable resources.
You should continue using it (the free one!).
Originally posted at discussions.apple.com/thread/256371469