I need to change my App Store region, please terminate my remaining Apple Music trial time immediately so my account is completely clear
Can’t change region
Posted on Oct 6, 2026 10:05 AM
I need to change my App Store region, please terminate my remaining Apple Music trial time immediately so my account is completely clear
Posted on Oct 6, 2026 10:05 AM
Oct 6, 2026 10:07 AM in response to AnkushJosan
The people on this forum are users like you and cannot do this for you.
In most countries canceled subscriptions will continue to run until the expiration date. To have one end before that date you need to contact Apple and explain you need it to end immediately. However, “In Germany, Israel, South Africa, and Turkey, you can cancel a subscription made through the iTunes Store or the App Store with immediate effect." - About canceling subscriptions in Germany, Israel, South Africa, or Türkiye - Apple Support
To make a request of Apple click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63006&category_id=SC0060&symptom_id=23208 and try to get a live representative,
or,
https://getsupport.apple.com/solutions Enter “Cancel subscription” in the search feature, enter, then on the next page scroll down to the chat or phone call option.
or:
Use this link to contact Apple for support and service --> Contact Apple Support - Apple Support Scroll down to the bottom to find a telephone number. If your country is not listed then you will have to see if there is a chat option using one of the methods above. If no support options are available you may have to create a new account for your new country (avoid this if at all possible) or just wait for the subscription to end naturally.
Oct 7, 2026 12:37 AM in response to AnkushJosan
Welcome and thank you for reaching out. 🤗
Good luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Oct 6, 2026 10:07 AM in response to AnkushJosan
The people on these boards are mostly other customers and can't. Unless you're able to cancel it immediately yourself, click here and contact Apple Support through the "Get more help" or "Tell us what’s happening" section at the bottom of the page.
(265164)
Oct 7, 2026 7:52 AM in response to AnkushJosan
Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…
Contact Apple for support and service
Also if you are changing regions take a look through this article as well…
Change your Apple ID country or region - Apple Support
~Katana-San~
Originally posted at discussions.apple.com/thread/256371450