Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

Issue saving contacts using a number that called me or one that I called

Lately each time I try to create a contact using a number that I called or one that called me it seems to work but then when I receive a message or call from that number again the contact was no longer saved. I now have to go to the contacts icon to create and save all new contacts. This is a recent issue and I have an iphone 17 pro max.

Anyone else experiencing this issue?

2 replies

What is your default Contacts account?



Contacts are neither stored locally on an iPhone nor in the SIM. They are synced to an email account that you have Google, iCloud, AOL, Exchange, Outlook, Yahoo, or any Other

Then the iOS Phone app has the following options. You are probably using Unified View; try using Classic View


Classic and Unified View