Archive. This is an archive of the Apple Support Community. Discussions are being restored and soon you will be able to read and post here again.

Live Activities for Starbucks and Walmart are not working.

Live activities for starbucks and walmart are not working properly. Generally it is supposed to first make a noise and alert you it startrd. Then when the process is progressing and then when finished. Neither tell you when they are finished. It just ends. Drops the icons and maps and apple

muaic can interfere with them. Walmart will alert you about order but starbucks only says in progress and then drops. One alert. On ios 18 it would alert three times. First starting even if app is open then progressing. Then done. All with alert sounds and dynamic island. Now it is broken. No one is fixing it now for 6 months. I have called atarbucks. Alerted apple. No fixes. Even the alert is cropped and looks unprofessional. Does no one but me use this?

6 replies

tahsali wrote:
Why are you asking about a clock? I provided very clear information. The Live Activities in the the dynamic island DOES NOT show when ordered received or when it is done now. It makes no noise or sound except one time in the middle of the progress. Then the icon just drops off and you have no clue if the order is done or delivered unless you get some other notification via text or email. Why have live activites if you just get other notifications then??????? In iOS 17, I meant not iOS 18, it would alert you three times in the dynamic island, NOT AT THE SAME TIME, first, sound, alert, drops down from dynamic island order received, second alert, drop down, sound, making order, ordering on the way, etc, third, sound, drop down from dynamic island, order done, order delivered. NOW NOTHING except middle part. Nothing else. No purpose now for this feature. This goes for Starbucks app, Walmart app, and now even McDs app. No longer tell you anything except preparing ordering. That is it. I am waiting for it to be done and they just all drop off dynamic island no sound no alert nothing.

You are asking about Starbucks and Walmart, neither of which are owned by Apple. If live activities aren't working on apps not owned by Apple, you'd need to contact the App Developers of those apps directly. It would be unlikely this is an Apple caused issue. I believe Starbucks and Walmart would need to code their applications to use Live Activities. Apple doesn't have any control over what apps not owned by them do or don't do.


That said, I did an AI Search and this was the response it provide, so you might want to see if this helps you, but I didn't write this, nor test it:


"To fix Starbucks Live Activities not appearing in the Dynamic Island, ensure the feature is enabled in your iPhone settings and that the app has the necessary permissions.


  • Enable System-Wide Live Activities: Go to Settings > Face ID & Passcode, enter your passcode, and ensure the Live Activities toggle under "Allow Access When Locked" is turned on.
  • Enable App-Specific Permissions: Scroll to Settings > Starbucks > Live Activities and toggle on Allow Live Activities.
  • Also, ensure Notifications are enabled for the app in the same menu.
  • Check Background and Power Settings: Ensure Background App Refresh is enabled for Starbucks in Settings > General > Background App Refresh, and turn off Low Power Mode if active, as it restricts live updates.
  • Verify App Support and Updates: Confirm your iPhone is running iOS 16.1 or later and that the Starbucks app is updated to the latest version via the App Store.
  • Refresh the Connection: If the activity persists, force close the Starbucks app"


You may get better and prompt responses if you may kindly provide the iPhone Model that you have and the iOS version if it is known to you and re-post.



With the limited information that you have provided, It is hard to even guess the problems faced by you. 


You may get faster and better responses to your query by --> Writing an effective Apple Support Commun… - Apple ...



Please re-post with detail so that someone else can help.



Why are you asking about a clock? I provided very clear information. The Live Activities in the the dynamic island DOES NOT show when ordered received or when it is done now. It makes no noise or sound except one time in the middle of the progress. Then the icon just drops off and you have no clue if the order is done or delivered unless you get some other notification via text or email. Why have live activites if you just get other notifications then??????? In iOS 17, I meant not iOS 18, it would alert you three times in the dynamic island, NOT AT THE SAME TIME, first, sound, alert, drops down from dynamic island order received, second alert, drop down, sound, making order, ordering on the way, etc, third, sound, drop down from dynamic island, order done, order delivered. NOW NOTHING except middle part. Nothing else. No purpose now for this feature. This goes for Starbucks app, Walmart app, and now even McDs app. No longer tell you anything except preparing ordering. That is it. I am waiting for it to be done and they just all drop off dynamic island no sound no alert nothing.

The iOS Clock app has never been part of the Notification settings on an iPhone.


See if these settings shown below help




Iphone 17 Air and iOS 26, latest one.