Level 1 (5 points)

Recovery key

У меня личный Mac на Apple Silicon с macOS Tahoe. Он перестал принимать пароль пользователя. В Recovery мой Apple Account успешно проходит аутентификацию, но после этого система требует 24-символьный FileVault Recovery Key. У меня есть 28-символьный Recovery Key Apple Account, но это другой ключ. В приложении «Пароли» на iPhone и iPad FileVault Recovery Key для этого Mac отсутствует.

Posted on Oct 6, 2026 2:02 AM

2 replies

Limnos

Level 10 (462,771 points)

Oct 6, 2026 6:47 AM in response to Velatamente

As stated by WheelieNick, if you FileValut key is not in your Passwords app (were you using iCloud Keychain?) and you cannot use iCloud to reset the Mac (read FileVault recovery options - Apple Support) then you may have to erase all content --> Erase your Mac and reset it to factory settings - Apple Support

WheelieNick

Level 9 (74,110 points)

Oct 6, 2026 5:54 AM in response to Velatamente

If you cannot find your 24-character FileVault Recovery Key in your Passwords app and your Apple Account reset is blocked, you will need to erase your Mac and reinstall macOS.

Originally posted at discussions.apple.com/thread/256371223