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Seeking official Apple response on managing AI features and storage

AI is hallucinating, while blogs including those from mainstream news sources are increasingly publishing AI-generated or AI-assisted content that can be misleading or simply wrong.


I even found an alleged quote from Apple stating that Apple Intelligence can be deleted. Other AI-generated answers and blogs parroting them claim that whether it can be removed depends on the “version” of iOS.


Yet I have found no reliable information identifying which specific iOS version actually allows Apple Intelligence to be deleted. It certainly does not appear to be the case with iOS 26 or iOS 27. At most, Apple’s own documentation says that iOS 27 requires up to 8 GB of storage for Apple Intelligence on supported iPhones. At best, I managed to shrink mine down to 6.57 GB and that's with Siri disabled.


So what is Apple’s official position on this? Can Apple Intelligence actually be removed from an iPhone, or does Apple only allow it to be disabled, leaving the downloaded models and their storage requirements in place?


There is another issue I find rather surprising: there does not appear to be a universal switch on the iPhone to disable Apple Intelligence across all apps and features. Instead, AI-related functions have to be turned off individually like Messages summaries, Mail summaries, notification summaries, Writing Tools, and so on. Apple’s own documentation lists these as separate controls.


I spent hours going through these settings. Imagine someone with hundreds of apps to disable them individually.

7 replies

these forums are user helping other users like yourself, it's sort of going to a physical apple store and asking other customers their advice

 

This is a user helping users with tech questions forum, we are not apple and apple do not read your posts here

 

You can provide them with feedback using Product Feedback - Apple


Or reach out to their official support channels

Get Support (apple.com)

And or

Contact - Official Apple Support

And or

Contact - How to Contact Us - Apple

Or

Genius Bar Reservation and Apple Support Options - Apple


No one here in this user-to-user forum could give you an official response from Apple.


You can see if anything here helps:


Turn off Apple Intelligence in macOS 27 - Apple Community


You should also look around on the wider web to see if anyone has created a tool that will help. However, you should always be cautious of using terminal commands you find out there. Proceed at your own risk.

It's unfortunate you read only the last sentence of my post. My post asks a very simple and basic question whether AI Intelligence can be deleted. My post encourages others in this community to share their experiences and insights.

Thanks. That's the one I was thinking of. I just saw that you mentioned it in another thread. I wasn't sure of the acceptability of the link, but it appears to be okay at least for now.


For the OP's reference, here is the other thread where there is more discussion:


Mac OS 27. How do I get rid of apple in… - Apple Community


I too wasn't sure if my post would stay up.


I thought about adding a comment to Etresoft's tip on AI removal but wasn't sure of the etiquette so refrained.

Zurarczurx wrote:
I too wasn't sure if my post would stay up.

Time will tell....