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Can I change iPhone 18 Pro color after opening the box?

i bought iphone 18 pro today but now i want to change colour cam i change? but i already open the box

2 replies

Re: "Can I change iPhone 18 Pro color after opening the box?"


Sorry it is not a simple "yes" or "no" answer.

You may have to check with the seller of the new iPhone.


Eg: Purchased inStore, or Online ?

We can't guess many of the details, or where you are located.


For an iPhone purchase from a third-party (non-Apple) vendor:

You would need to check their exchange policy with them.

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If the purchase was directly with Apple online or inStore:

Different countries, their online stores, and different shopping stores may have differing acceptance levels for exchanges ...


Apple's "Shopping Help" web-pages provide some info,


There is packaging / sending info for online purchases in USA in the linked article below:

Returns & Refunds - Shopping Help - Apple

Eg: says:

"Standard Return Policy

There are a few important things to keep in mind when returning a product you purchased online from Apple: 

  • You have 14 calendar days to return an item from the date you received it.
  • Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.
  • Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it."


(Not sure whether this info. below applies for your purchase):

Shopping help also says:

"iPhone and iPad Returns — Wireless Service Cancellation

Wireless carriers have different service-cancellation policies. Returning your iPhone or iPad may not automatically cancel or reset your wireless account; you are responsible for your wireless service agreement and for any applicable fees associated with your wireless account. Please contact your provider for more information."

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Exchanges information from that same Shopping Help webpage:


"Exchange an item

If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check if a product is in stock by visiting apple.com and then seeing if it's available for pickup at a store nearby.


The only exchange exceptions are personalized items (such as engraved iPad or AirPods) and Macs that have been custom-configured. These items cannot be exchanged in store; they can only be returned and your refund will be issued to the payment method you used on your order (per the guidelines in our Standard Return Policy).


Items ordered online from Apple that arrived damaged or are incorrect can be returned to any U.S. Apple Store, or by contacting Customer Service at 1-800-676-2775."


More info: Apple Sales and Refunds Policy


To Contact Apple Support in various countries worldwide:

In the article below:


✽ You can scroll to "Get Online Support"

or

✽ to: "Connect with Live Support" to choose your country and see the correct phone number to ring:

Contact Apple Support - Apple Support

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For stores near you:

Apple's Store Locator displays contact details and more:

Apple Store - Find a Store - Apple


Hope you find at least some of this info. helpful to you.

Apple generally offers returns within 14 days, even if the box has been opened.


If they don't in your country, sell it to someone else.

If you bought it from a different company, check their policy.


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