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First, contact an app developer about problems running an app or problems restoring purchases. --> How to contact an app developer - Apple Support

If you cannot resolve the problem here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.)

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> Cancel a subscription from Apple - Apple Support

If you still have problems, click here --> Choose your country or region - Official Apple Support Select your country, then a product.

If this was not purchased through Apple then the best source of help, and a refund, for a product not made by Apple (a third-party product) is the company or person who made it—its vendor or developer. Refer to this support article about how to contact a third-party vendor —>

Contact a third-party vendor - Apple Support