User level: Level 1 (12 points)Who can I contact to inform Apple that customers are not happy with the shipment / Pre-orders?
Posted on Oct 5, 2026 4:00 PM
User level: Level 8 (43,489 points)Oct 5, 2026 4:18 PM in response to Anrique
A formal, business-like letter may be posted to Apple’s executive team at:
Apple
1 Apple Park Way
Cupertino, CA 95014-0642
United States
User level: Level 1 (12 points)Oct 5, 2026 9:03 PM in response to Anrique
All, I found a feedback link. Please see below. May be helpful to express your concerns. at the bottom of that link, there is an area to provide feedback.
Supply Chain Innovation - Apple
User level: Level 10 (87,747 points)Oct 5, 2026 9:10 PM in response to Anrique
Same feedback is available here: Feedback - MacBook - Apple
You asked about contacting an individual. I hope you find the feedback form/process useful.
User level: Level 10 (87,747 points)Oct 5, 2026 8:50 PM in response to Anrique
This is a user-to-user help community. Apple is not here. We users do not have direct access to Apple employees nor managers. Use the link provided above to contact Apple.
User level: Level 1 (12 points)Oct 5, 2026 8:46 PM in response to Katana-San
thank you. the link doesn't point me to someone who can actually help. I keep getting bounced around when calling apple. I need an email to email the executives so they can resolve this issue. They keep delaying my phone, now they cancelled my order without providing me with a replacement. Now i have to wait in the back of the line again. so any help you can get me in touch with the upper management would be great.
User level: Level 10 (124,115 points)Oct 5, 2026 4:03 PM in response to Anrique
Hello~ This link provides various contact details…including an address to which you may write…
Contact - How to Contact Us - Apple
~Katana-San~
Originally posted at discussions.apple.com/thread/256371066