Why do emails disappear from my new iPad after one month?

Skye-13 wrote:

Please can someone tell me how to stop the emails on my new iPad disappearing after one month? I am only able to see the last month's worth of emails. All older ones are gone. I have asked the internet and all I can see is to change 'Mail days to sync' from one month to never. But I don't have Mail days to sync under the accounts on my new iPad. Anyway this advice is years old - even my old iPad doesn't have this option.

I really need to be able to be able to search my older emails when I am away from my computer and only have my iPad.

I have an iPad A16 - I transferred everything over to it from my old iPad a few weeks ago. My old iPad did not have this problem - emails did not disappear after one month.

IF you don't see that option, then you need to ask your email provider why you don't have that option or look at their help forums.

Skye-13 wrote:

The thing is, I have the same email provider, I have not changed it, so this is not the problem. It did not happen with my old iPad and does not happen with my iPhone, and all three use the same email provider.

Is that the response you received from their support when you contacted them?

Why do you come back to second guess a response to help your issue, when you can get it from the horse's mouth your email provider.

The thing is, I have the same email provider, I have not changed it, so this is not the problem. It did not happen with my old iPad and does not happen with my iPhone, and all three use the same email provider.