User level: Level 1 (0 points)I bought an ipad for my mother under my name. It was a gift. I can not sign into her apple +TV account on her Ipad. When I go to log in it says that it's my account. It works on her roku tv but not on her new ipad. This is the first apple product she has owned.
Posted on Oct 5, 2026 1:35 PM
User level: Level 10 (242,520 points)Oct 5, 2026 2:35 PM in response to synibell
synibell wrote:
I bought an ipad for my mother under my name.
Not sure what you mean by this exactly. Buying an iPad does not put it under anyone's name.
It was a gift. I can not sign into her apple +TV account on her Ipad. When I go to log in it says that it's my account.
How did you set up the iPad exactly?
If you used your account when setting it up, then you tied it to your Apple Account. As such it uses that account for the other services on the iPad including Apple TV.
If you want it to be under her account, then you need set it tup with her account, and not yours.
I would suggest you restore the iPad to factory settings, and set it up again using her Apple Account instead of yours.
click here ➜ Restore your iPhone, iPad, or iPod to factory settings using a computer - Apple Support
then here ➜ Turn on and set up iPad - Apple Support
User level: Level 10 (280,982 points)Oct 5, 2026 1:53 PM in response to synibell
Hopefully you created an Apple Account for your mother …
How to create a new Apple Account - Apple Support
… and then set up the iPad as a brand new device using only her Apple Account.
Set up your iPhone or iPad - Apple Support
Originally posted at discussions.apple.com/thread/256370920