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Anastasia_Izotova
User level: Level 1 (4 points)

Unable to access Apple Account due to 2FA errors

Unable to access Apple Account due to 2FA errors


My husband has been unable to sign in to his Apple Account since Tuesday. His iPhone was reset, and now he cannot sign in anywhere — neither on the iPhone nor through a browser. The password is correct, but two-factor authentication does not work. We receive errors saying “Too many verification codes requested” and “Too many attempts. Try again later.”


There is no other trusted device available. We have contacted Apple Support multiple times. Every time we were told simply to wait, but no case or escalation was created. We have already been waiting since Tuesday with no solution.


Please have Apple investigate the account/server-side issue and help restore access. We need an actual resolution, not another request to wait.

The Apple Account in question is:***


[Edited by Moderator]

Posted on Oct 5, 2026 8:22 AM

1 reply

Limnos
User level: Level 10 (462,771 points)

Oct 5, 2026 9:23 AM in response to Anastasia_Izotova

This is a user to user forum and as such we have no way to place requests that Apple do something.


In connection with Two Factor verification codes, it is sending a code to your trusted device or trusted telephone number. You then need to enter the code into the device into which you are trying to sign in. If you aren't receiving the codes then verify you are using a trusted device or number. You can only enter a code request a certain number of times before you have to wait until Apple will let you try again. From an older post (Too Many Codes Sent - Apple Community) you may have to wait at least 8 hours before another code will be sent.


General information about getting verification codes:

Two-factor authentication for Apple Account - Apple Support


If you had set up an Account Recovery Contact ( Set up a recovery contact for your Apple Account - Apple Support ) you can also get a code that way.


If you can’t sign in, access a trusted device, reset your password, or receive verification codes, you can request account recovery to regain access to your account. This article explains how to recover your Apple ID after a waiting period - How to use account recovery when you can’t reset your Apple Account password - Apple Support


Related discussions:

unable to get verification code for apple… - Apple Community

Apple id - Apple Community


Originally posted at discussions.apple.com/thread/256370842