Level 1 (4 points)

Steps not tracked accurately after last update on watch.

After the update to WatchOS 27, when I'm doing a workout for a walk or run, my steps are not being tracked accurately. If I don't start a workout for my walk, it tracks the steps correctly. Also, when I'm in a workout, it gives me inflated amount of active calories. Now it's like 1,000+ active calories for a 1 hour walk, when in the past it was about 350-450 active calories depending on speed. Steps I've already taken 1) Recalibrated my watch, making sure I did several walks and runs of 20+ minutes. 2) Have the most recent updates on both my watch and phone 3) Rebooted both watch and phone. What else can I try?

Posted on Oct 5, 2026 7:38 AM

4 replies

poonam_kumawat

Level 4 (1,080 points)

Oct 5, 2026 10:10 AM in response to energymessm

Check that Heart Rate is enabled under Watch app -> Privacy -> Health, and wear the Watch snugly during workouts.

If a 1-hour walk is suddenly showing 1,000+ active calories while your normal result is 350–450, that’s clearly abnormal. Check the recorded heart rate for that workout—if it is also unusually high, you may have found the cause.

More Info: Apple: Get the most accurate measurements using Apple Watch

energymessm Author

Level 1 (4 points)

Oct 27, 2026 9:56 AM in response to ianmichaelb

For the most part it is. I had to delete the Workout App on my watch and add it back.

energymessm Author

Level 1 (4 points)

Oct 5, 2026 12:30 PM in response to poonam_kumawat

Heart Rate was enabled and was consistently within my normal ranges for workouts. It also doesn't solve for the incorrect step count.

ianmichaelb

Level 1 (8 points)

Oct 27, 2026 8:56 AM in response to energymessm

Did you ever fix this/did it resolve itself? I’m having the exact same issue now.

Originally posted at discussions.apple.com/thread/256370821