Fitness app not working correctly on Apple Watch Ultra 4

If the Fitness app is behaving incorrectly on your Apple Watch Ultra, try these basics first:

• Restart both the Watch and iPhone.
• Check Settings ->Privacy & Security ->Motion & Fitness and make sure Fitness Tracking is enabled.
• Make sure Location Services ->System Services ->Motion Calibration & Distance is enabled.
• Check that both devices are running the latest software.

If the problem is specifically with steps, distance, or calories, try a 20-minute Outdoor Walk to recalibrate the Watch.

More Info: Apple Watch calibration instructions

If you describe exactly what the Fitness app is getting wrong, it’ll be easier to identify the cause.

Recalibrated the watch and today the Exercise ring/count is working correctly. Thanks for the help !

Thank you for your reply !

I have checked and done the four bullet points in your reply but it hasn’t helped. My only problem is the Exercise part of the fitness app. As an example I have just done a 20 minute walk and the Exercise is still showing zero. Yesterday over three walks it eventually showed 5 minutes exercise when I must have done at least 50 minutes.

I’ll try again tomorrow.

My Apple Watch 9 isn’t recording exercises correctly either, I have done all the above and it hasn’t worked! I’m having to work twice as hard for about 1/3 less of the results in terms of distance for recording indoor runs and calorie count.

Welcome :)

hopping your issue resolved

Not sure issue is resolved until I can walk tomorrow. Unfortunately I am stuck in doors for the rest of today