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danettel96
User level: Level 1 (4 points)

iCloud storage shows documents used but folders are empty

My iCloud storage shows 33.8 GB has been used for documents, but the folders are empty. The files must be somewhere, but I can't find it. I already checked recently deleted and synced with icloud.

Posted on Oct 5, 2026 2:00 AM

1 reply

TheLittles
User level: Level 10 (211,627 points)

Oct 5, 2026 3:42 PM in response to danettel96

“iCloud storage shows documents used but folders are empty: My iCloud storage shows 33.8 GB has been used for documents, but the folders are empty. The files must be somewhere, but I can't find it. I already checked recently deleted and synced with icloud.”

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Wait it Out…

Viewing your Documents Folder:

  1. View Go Here: Add your Desktop and Documents Files to iCloud Drive - Apple Support
  2. Tap: Find your Desktop and Documents files on your device
  3. As it Reads: “Your files sync with iCloud each time your device connects to the internet. Depending on your internet speed, the time it takes for you to see your files on your other devices might vary.”

Originally posted at discussions.apple.com/thread/256370670