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Parent approval required even though I am the parent

Since the last update, my messages are showing as "Ask to approve" and "Preview message" even though I am the parent. If I press " ask to approve" nothing happens. If I "preview message" it will allow me to look at the message and give sme the option to "delete" or "add to contacts"


Some messages I can reply to, others I cannot, even if they are in my contact list.


Does anyone know why this is happening and how I can fix it.


I use parental control for my two daughters in family sharing

1 reply

Which device and iOS version are you using?

Did you already disable Screen Time and set it up again after a force restart?


...

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button.
  4. When the Apple logo appears, release the side button.

...

...

copied from: Force restart iPhone - Apple Support