Hello!
Apologies for bringing up an old topic but having changed my laptop I'm having problems transferring purchased music to my new one. These are M4P files that I now understand are protected files, purchased pre-2010ish.
My problem is that this music is recognised within Apple Music so that I can download them but they won't play. I think that part of the problem is that this music would've been purchased with a different email account, but the same Apple account. I don't know the passwords to the old email addresses and since the accounts are long closed I can't reset them either.
One work around I've seen is to burn the music to a CD and Import it again to remove the DRM, however, I don't have a CD-Drive.
I have tried to remove the item from my library and find it again on iTunes, but I get charged to download the same music again.
Does anyone know any other workarounds? Is there perhaps a way I can contact Apple to effectively "unlock" this music? It feels mighty unfair for them to expect me to buy it all again.
Many thanks!