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Danscfc97
User level: Level 1 (4 points)

iMessage images not showing

Hello! I’ve recently updated my iPhone 12 (yeah it’s old I know but works!) to IOS 26.7.1 and I have started getting a very annoying bug on my iMessage relating to photos I receive showing a grey speech bubble. I have turned iMessage off many times, sms messaging, synced my iCloud and reset my iPhone, NOTHING worked, desperately looking for help!

Posted on Oct 4, 2026 9:42 AM

2 replies

Smilin-Brian
User level: Level 10 (97,882 points)

Oct 4, 2026 10:27 PM in response to Danscfc97

Welcome and thank you for reaching out. 🤗


First, try the following steps:


Sign in issue:

Learn what to do → If you can’t turn on or sign in to iMessage.


Connection issue:

Learn what to do → If you can't send or receive messages.


Need more help?


Additional help:


Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Originally posted at discussions.apple.com/thread/256370346