Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

Apple Watch Ultra 4 passcode entry erases previous digits

I have an Apple Watch Ultra 4, watchOS 27.0.1 (24R365), paired with iPhone 18 Pro Max on iOS 27.0.1.


When removing the watch from my wrist and putting it back on, I try to enter my long passcode. As I am entering my passcode, everything after the first digit keeps erasing the previous digit.


For example, let say my passcode is '123456'. When I enter '1' then I try to enter '2', it erases '1'. So therefore I have to start over. Even if I get past the second digit, entering '3' will erase '2'. I find if I enter the passcode very slowly (waiting a couple of seconds between every digit) it seems to work okay.


I have power cycled the watch to no avail. As mentioned above, my watch and iPhone is on the latest public version.


Is anyone else experiencing this? I have submitted feedback to Apple via the feedback app and the web portal feedback.

1 reply

Power cycling might not be sufficient to address the issue. Try to force restart the watch by pressing simultaneously on the crown and the side button until you see the Apple logo (about 20 seconds).