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Apple Watch 11 not showing incoming Microsoft Teams calls

Hello,

I have an issue with my Apple Watch 11 and Microsoft Teams.

Incoming Teams calls are not shown or announced on the watch, so when my iPhone is on silent mode, I often miss the call unless I see it on the phone.

I do receive a missed-call notification on the watch afterwards, but that does not help with answering the call.

Other Teams notifications work correctly on the watch. Only incoming calls are affected.

I am using an iPhone 15 Pro, and both devices are fully up to date.

Could you please advise?

Thank you.

2 replies

Please note that since I do not personally use Microsoft Teams, this advice is based on general iOS/watchOS system behavior and estimation.


First, verify that your notification settings are properly configured:

1. In the Watch app on your iPhone, go to Notifications > Teams and ensure "Mirror my iPhone" is enabled.

2. Check that notifications for Teams are allowed under iPhone Settings > Notifications > Teams.

3. Within the Microsoft Teams app settings, check the "Integrated calls" option. Depending on how you prefer incoming calls to behave (whether you want them integrated with the iOS phone interface or delivered as standard app notifications), try toggling this setting ON or OFF to see which option works best for your setup.


However, even with all settings configured, third-party VoIP apps (such as Microsoft Teams, WhatsApp, or LINE) frequently face system limitations on watchOS regarding real-time call alerts. Due to background processing restrictions, incoming calls may fail to trigger an active ringing screen on the Apple Watch, resulting only in a missed-call notification after the ringing stops.


If you need a reliable way to be alerted during incoming calls, a common workaround is to search the App Store for terms like "call notification" or "CallNotif" to find a third-party notification helper app. These utility apps operate in the background to send repeated haptic vibrations while a call is actively ringing so you won't miss it.

Contact MS support. Teams is not an Apple product.