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HELP trying to turn off iPhone 15 password I have not been able to find an answer

Can somebody please help me my iPhone reset password is greyed out I can't seem to find the answer anywhere. Can anybody help me please?



This does not work

On the phone, open Settings and choose General >

**** This part of the advice is not in my iPhone at all.



Profiles & Device Management.

 If there is a configuration profile listed on the page, select it and tap Delete Profile.

Enter your passcode to confirm the deletion. After removing the configuration profile, you should find the Turn Passcode Off option is no longer greyed out.

1 reply

Is this an iPhone that your employer has provided to you...or the IT Dept at your employer has set up?


What is the message that you see on your iPhone screen when you power on the iPhone?


"Unavailable"?

"Activation Locked"?

Something else? If yes, what is the exact message?


What happens next?