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black screen on my iPhone 13 Mini

why do I get black screen on my iPhone 13 Mini?

5 replies

Can you see the charging icon, if you connect your iPhone to an Apple power adapter, using the original USB lighting cable that came with the iPhone?


Has the battery ever been changed?


Did you try to force restart your iPhone?

...

  1. Press and quickly release the volume up button.
  2. Press and quickly release the volume down button.
  3. Press and hold the side button until you see the Apple logo (this might take longer than 10 seconds).

...

If your iPhone doesn't turn on, charge your iPhone for one hour and then try again. If your iPhone shows a low-charge battery, check your iPhone hardware and then charge your iPhone for 30 minutes or until it starts.


If your iPhone still won't turn on, you might need service. Get service.

...

copied from: Restart an unresponsive iPhone - Apple Support


Welcome and thank you for reaching out. 🤗


There appears to be a problem with the internal display panel. Only a certified Apple technician can determine the cause and offer a complete solution.


Therefore, I recommend service.


Service Checklist:


Service Appointment:


Contact Information:


Additional Support:


Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

First try "hey Siri increase the brightness"

That’s a bright idea! 💡

➕👍🏼


Smiliñ 😎 Brian | Community Volunteer

Smilin-Brian wrote:
That’s a bright idea! 💡
➕👍🏼
Smiliñ 😎 Brian | Community Volunteer

Bright spark! Happens to me all the time, its either that or find a dark room and adjust it in Control Centre