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iPhone 12 keeps lowering volume by itself, not tied to the Attention Awareness Feature

My iPhone 12 keeps lowering the volume on its own and I can’t find any fix for it. I’ve already disabled the Attention Awareness Feature in the Face ID settings but the problem still persists. Manually adjusting the volume doesn’t fix it. The only fix I’ve found is waiting for the volume to return to normal but that’s not permanent as it will near mute itself within seconds of returning to full volume. Can anyone help explain why this is happening? I’ve gone through every fix the internet has come up with and nothing works

5 replies

Your iPhone could be up to 6 years old at this point. If you haven't replaced the battery in your iPhone since purchase, you likely have a failing battery. Open Settings > Battery > Battery Health - is it 80% or lower? If yes, the battery is failing and you need to either pay Apple to replace the battery or trade the phone in for a new iPhone.


Apple Service and Repair for iPhone Battery - Apple Support


NighthawkWalz wrote:
Sorry, but this did not help my situation. The volume buttons don’t affect the volume reduction issue I’m dealing with. It’s almost like is a scaler that’s randomly applied.

It did include more than the buttons, such as volume reduction due to hearing safety level settings on bluetooth but I assume you read to the end.

Sorry, but this did not help my situation. The volume buttons don’t affect the volume reduction issue I’m dealing with. It’s almost like is a scaler that’s randomly applied.

This does make the most sense as the issue occurs most frequently the lower the battery’s charge