User level: Level 1 (36 points)Brand new Watch Ultra 4 just started yesterday and the Handwashing countdown is not working. Despite restarting both the watch and the iPhone there is no mention of Handwashing in the Watch app or anywhere else in settings both on the watch and the iPhone. The Watch is otherwise working well.
Does anyone know if there is a bug or similar ?
Posted on Oct 4, 2026 5:21 AM
User level: Level 7 (22,975 points)Oct 4, 2026 5:39 AM in response to blights
This is not a bug or similar. The new Apple Watch Ultra 4 does not support the handwashing app. This feature was available in earlier models but has been removed in the latest version.
You can tell Apple Techs directly about your wishes for future watchOS updates for your new watch, if you use the Feedback link:
User level: Level 1 (36 points)Oct 4, 2026 5:45 AM in response to Carol B.
Thank you for your swift reply!
it is very disappointing to find the Ultra 4 does not support Handwashing. I cannot imagine what Apple were thinking removing such an important Health issue.
Originally posted at discussions.apple.com/thread/256370194