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Youtube premium refund

refund.

I purchased a YouTube Premium Family subscription today, but my family members in Australia cannot join due to a country verification issue. I am requesting a full refund.


I am currently travelling in Korea and cannot access the Apple Account used for payment due to Australian phone verification.


I am submitting this request using***, which is an alternative contact email, not necessarily the account used for the purchase.


As the issue was discovered immediately after purchase, I would appreciate your consideration of a full refund. Thank you.


[Edited by Moderator]

1 reply

The people on these boards are mostly other customers and don't have access to that system. Contact Apple Support directly, and if needed, wait until you're able to access the account involved.


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