How do I raise a refund request?

Re: "can i still get my money back? please i really need the money"

We are all Apple users, just as you are, in the community here.. It is up to Apple to approve (or not) a request for a refund.

We have no access to your accounts to see what you purchased, in order to help.

Also: Apple is unlikely to see the request you made to us.

If money has been deducted (not pending) for something you bought from Apple:

See how to: Request a refund for apps or content that you bought from Apple - Apple Support

Eg: says:

"Some purchases from the App Store, iTunes Store, Apple Books or other Apple services may be eligible for a refund."

_______________

"Request a refund

(1) Sign in to reportaproblem.apple.com.

(2)Tap or click "I'd like to", then choose "Request a refund".

(3) Choose the reason why you want a refund, then choose Next.

(4) Choose the app, subscription or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription."

If Apple approves the refund request the money will be returned to the same payment method you used for the purchase. It depends on the payment method just how long it takes for the refund to be processed.

_______________________________________

Else, if what you bought was not something of Apple's, your money may be with the developer who created and sold it to you.

The linked article below says:

"If you paid for an app, a purchase within an app, or a subscription outside of Apple’s ecosystem, contact the developer for billing support or a refund. Apple is unable to provide support for these purchases."

More info: About purchases not billed through the App Store or Apple In-App Purchase - Apple Support

________

If needed:

See: How to contact an app developer - Apple Support

Please feel free to let us know if you need more assistance.

All the best :-)

Welcome and thank you for reaching out. 🤗

Learn how to → Request a Refund.

NOTE: Refunds are not guaranteed, they are the exception.

According to Apple:

If your refund is approved, the funds are applied to the same payment method that you used to buy the item.

Here's how long it takes for a refund to appear on your account or statement:

Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.

Note: Once a decision has been made on your refund request, you will get a follow up email from Apple.

Learn how to → Check Refund Status.

Final Note: I have written a detailed user-tip on this subject that goes into greater detail. See ▶︎ Request A Refund for more.

Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

A refund for what type of thing?

Here's how to request an app or media refund from Apple (From: Request a refund for apps or content that you bought from Apple - Apple Support - see the article for more detail.) If you bought this from a third party, see: About purchases not billed through the App Store or Apple In-App Purchase - Apple Support instead.

1. Sign in to https://reportaproblem.apple.com

2. Tap or click "I'd like to," then choose "Request a refund."

3. Choose the reason why you want a refund, then choose Next.

4. Choose the app, subscription, or other item, then choose Submit.

If you were charged for a subscription that you no longer want, you can also cancel the subscription using the directions in this article --> Cancel a subscription from Apple - Apple Support

Read this support article for information about how long it takes to receive a refund (if you are granted one), and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support

Hello~ Start here…

Request a refund for apps or content that you bought from Apple - Apple Support

Post back if needed.

~Katana-San~