***@gmail.com

***@gmail.com

لدي رصيد متبقٍ في حساب Apple بقيمة 0.21، ولا أستطيع إنفاقه لأنه أقل من قيمة أي عملية شراء. أريد تغيير البلد/المنطقة في حسابي، لذلك أرجو مساعدتي في تصفير الرصيد المتبقي

I have 0.21 balance left in my Apple account, and I can't spend it because it's less than the value of any purchase. I want to change the country/region in my account, so please help me zero the remaining balance

نحن مستخدمو آبل تماما كما أنت في المجتمع، فلا أحد هنا يمكنه فعل ذلك.

We are Apple users just as you are in the community so no-one here can do that.

استخدم هذا الرابط للذهاب مباشرة إلى دعم آبل الذين يمكنهم صفر رصيدك نيابة عنك

use this link to go directly to those at Apple Support who can zero your balance for you

أو يرجى اختيار بلدك لرؤية رقم هاتف يمكنك استخدامه في قائمة أرقام آبل حول العالم

or please choose your country to see a phone number you can use on the list of Apple phone numbers around the world:

انزل إلى "الاتصال بالدعم المباشر"

scroll down to "Connect with Live Support"

Contact Apple Support - Apple Support

المنطقة... يمكنك شراء عنصر من متجر التطبيقات (App Store) بتكلفة تتجاوز قيمة رصيدك الحالي، وسيتم خصم المبلغ المتبقي من بطاقتك الائتمانية المسجلة، مما يؤدي إلى تصفير الرصيد. كما يمكنك الانتقال إلى الزاوية السفلية اليمنى (أو اليسرى حسب إعدادات اللغة) والنقر على خيار "الدعم" (Support)؛ حيث يمكنهم تصفير الرصيد نيابةً عنك، أو...

تغيير بلد أو منطقة حساب Apple - Apple دعم

كذلك، إذا كنت بصدد تغيير المنطقة، يُرجى الاطلاع على هذه المقالة أيضاً...

التواصل مع دعم Apple - Apple دعم

For our English speakers…

Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…

Contact Apple for support and service

Also if you are changing regions take a look through this article as well…

Change your Apple ID country or region - Apple Support

~Katana-San~

Thank you for reaching out. 🤗

There are many parameters that need to be taken before changing regions because currency valuation is not the same across various regions.

If you are changing regions:

• Spend any balance remaining on your Apple Account. If you’re not sure whether or not you have a balance, check your Apple Account balance.
• Cancel any subscriptions that block a country or region change and wait until the end of the subscription period. 
• Wait for any memberships, pre-orders, movie rentals or Season Passes to complete and wait for any pending store credit refunds to process. You can cancel a pre-order.
• You may be required to enter a valid payment method for your new country or region. See what payment methods you can use.
• Redownload your apps, music, movies, TV shows and books on any devices that you might use to play or read them in the future. Some types of content might not be available in your new country or region. Learn what types of content and services are available in your new country or region.
• After you update your Apple Account billing address and payment method, you can upgrade your iCloud+ plan using the pricing in your new country or region.
• If you need to empty your balance, Contact Apple Support to request a reset of your account balance to zero.

For full details, learn how to → Change Regions for step-by-step instructions.

Good luck! 👋🏼😉

Smiliñ 😎 Brian

I see you want to empty your account balance. The people on this forum—other users like yourself—cannot do this for you but there are TWO ways you can try:

#1. If you still have a valid credit or debit card from your original country, purchase an item for slightly more than your balance. The remainder will be billed to your card, leaving you with nothing in your account balance. This is the only solution for you to empty your balance if cannot contact Apple Support. This method is the easiest and has the additional benefit that you get to use your money for something for yourself instead of simply giving it to Apple.

#2. Ask Apple Support to remove and keep the balance. Live support is not available in all countries.

- Special balance-emptying chat contact link at the bottom of this support article --> Check your Apple Account balance - Apple Support

- Link to chat with support for Apple Accounts —> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0998&symptom_id=20198

- General Apple support and service contact ➔ Contact Apple Support - Apple Support If live support options are available they will show near the bottom left. Telephone numbers may only work when calling from the same country.

- With an iPhone, iPad, or Vision, you may be able to chat using the Apple Support App if it is available in your country —> https://apps.apple.com/app/apple-support/id1130498044

If you can neither add a payment method nor contact Apple, your alternative is to create a new Apple Account when you are in the new country. Avoid doing that if at all possible. It may cause many complications with your current account content.

When asking about this because you are changing regions, take a look at this article:

Change your Apple Account country or region - Apple Support