i keep getting a notification to update my payment info, but cant see what wasnt paid
Payment Method issues
Posted on Oct 3, 2026 9:03 PM
i keep getting a notification to update my payment info, but cant see what wasnt paid
Posted on Oct 3, 2026 9:03 PM
Oct 3, 2026 9:58 PM in response to Horses4life25
You can’t add a payment method if your account has unpaid balances, a pending purchase or a region mismatch.
Make sure your billing address matches your region, clear any pending charges and try again.
Check your payment method in Settings ➢ [your name] ➢ Payment & Shipping, ensure it’s valid and update if needed. Also, sign out and back into your Apple Account, then try again.
If it still fails, contact Apple Support directly.
Good Luck! 👋🏼😉
Smiliñ 😎 Brian
Oct 4, 2026 5:54 AM in response to Horses4life25
Horses4life25 wrote:
but cant see what wasnt paid
To me it appears that what you are actually asking is about charges you may be getting that are then prompting these update payment method notices.
First, are you sure those notifications are from Apple? In what form are you getting these notifications? Read this support article for assistance: Identify legitimate emails from the App Store or iTunes Store - Apple Support And this one Recognize and avoid social engineering schemes including phishing messages, phony support calls, and other scams - Apple Support
The support article If you see 'apple.com/bill' on your billing statement - Apple Support and the related article Get help with charges from apple.com/bill - Apple Support explain how you can check your iTunes and App Stores purchase history, cancel subscriptions (remember that these need to be canceled at least 24 hours in advance), and track possible sources of unrecognized Apple charges you may see on a bill. These may be purchases by Family Sharing members, others sharing your card (such as a spouse or partner, or a second Apple Account you have; you may not see a receipt).
The article also provides a specific link for contacting Apple if you cannot trace the source of charges, e.g., if you subscribed to something directly with a third party, see: About purchases not billed through the App Store or Apple In-App Purchase - Apple Support instead. In that case you need to work directly with the vendor, not Apple. See also: Fabulous SAS - Unethical app, please dele… - Apple Community
Oct 3, 2026 9:32 PM in response to Horses4life25
Hello~ Any help here?
If your payment method is declined in the App Store or iTunes Store - Apple Support
~Katana-San~
Originally posted at discussions.apple.com/thread/256370036