iPhone favourite photos won't delete, showing '/' instead of label

Hi. I have a batch photos on my iPhone 14 (iOS 26.61) that will not delete.

A couple of odd things exist for each of the odd photos.

It does not have a favourite heart 🤎, but selecting Info reports that it is included in the Favourites folder.
Where the image label e.g. IMG_0521, normally appears, there is a / character.

I have tried re-syncing with my computer but nothing changes.

I imported a copy of the file via Airdrop and selected both for deletion. The odd file remains.

Suggestions please.

Phil

Posted on Oct 3, 2026 8:56 PM

1 reply

léonie

Level 10 (205,585 points)

Oct 4, 2026 12:20 AM in response to Chall_Work

Omages that gave been synced from a computer cannot be deleted directly on the iPhone, only files you saved to Photos.

You may want to sync again with Your computer, but omit the items from the synced selection, that you do not want on your iPhone.