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Brother MFC-7360N printer not working with OSX 26 or 27

Hello,

I have a Brother MFC-7360N all one printer scanner that still works great.

I can't get to print with OSX 26 or 27.

Latest supported drivers for this are OSX 10.15


If I setup as Bonjour and the OSX 10.15 drivers, cannot communicate with printer.

If I choose IPP or LDP with generic PC or PCL, the printer keeps pushing out blank pages.


Has anyone gotten this printer to work with OSX 26 or newer?


Thank you.


2 replies

Based on user reports, macOS 27 Golden Gate has ‘broken’ printer drivers from several manufacturers. 

 

The Brother MFC-7360N does not support AirPrint, which is the easiest way to connect to a printer and does not require drivers from the manufacturer, only an AirPrint-capable printer. 

 

Rosetta 2 (the macOS engine for running Intel apps on Apple Silicon) is needed for some old printer drivers. Even if it was installed on your Mac previously, the upgrade to macOS 27 Golden Gate removed it for some users (me, included). If Rosetta 2 is not installed and you launch an Intel app, you’ll be prompted to install it. That is what happened here, when I launched an app that I had used frequently on Tahoe then launched for the first time after upgrading to Golden Gate.



That prompt does not happen with a printer driver. Accordingly, it may help to install Rosetta 2 using Terminal. Apple provides instructions for that HERE. Note that if this enables your old printer drivers to work, you’ve only put off the inevitable. As the dialog box above indicates, macOS 27 is the last version that will support Intel-only apps (and printer drivers). If you upgrade to macOS 28, you will need to find another solution – either a new printer (get one that supports AirPrint), or for example setting up a Raspberry Pi as a print server (not too hard and plenty of tutorials, but the cost will be similar to an inexpensive printer).

 

If that does not help, then the first step is to reset your printing system. Note that doing so will remove all your printers and you will need to re-add them, but that is Apple’s suggested method to solve printing problems.

 

Steps to Reset the Printing System

  • Open System Settings > Printers & Scanners
  • Secondary-click (right-click, two-finger click) in the top two lines or on any printer and select Reset Printing System

 

Since your printer does not support AirPrint, check the manufacturer’s website, and if there are no updated drivers, then you may be able to set up your printer on macOS using a generic driver.

 

Steps to Connect and Print

  • Connect the printer: Plug the printer into your Mac using a USB cable, or connect it to your local network via an Ethernet cable. 
  • Add the printer: Click Add Printer, Scanner, or Fax (the + button).
  • Choose Driver: Select your printer from the list. In the "Use" drop-down menu, choose Generic PostScript Printer.
  • Finish setup: Click Add to complete the installation.
  • More info: Add a printer to your printer list so you can use it on Mac - Apple Support

 

If that does not work, there are two other options:

 

Option 1: connect the printer to a always-on host computer (like a Mac, Windows PC, or Raspberry Pi) running third-party print server software such as HandyPrint, Onyx, or a CUPS-based solution to share the printer via AirPrint.

 

Option 2: you may be able to use the manufacturer’s printing app, which is available on the Mac App Store.

 

Brother iPrint & Scan

https://apps.apple.com/us/app/brother-iprint-scan/id1193539993?mt=12

Thank you greatly for the very detailed reply.

It is very helpful.


I did not realize Apple removed CUPS support as well.

iPrint&Scan works only for scanning.


Shame to surplus a heavy duty MFC that still works great.


I will try Raspberry Pi print server since my other PCs are Windows.


Thank you.