Constant issues with Macbook Air M1 staying connected with Logi K250 keyboard

Constant issues with Macbook Air M1 staying connected with Logi K250 keyboard, I have followed Gemini's prompts for some troubleshooting, I have replaced the keyboard under warranty and the mouse (Logi M240) I even thought it might be the USB C-HDMI cable for the external monitor because of interference.

Any ideas? I have changed the set up of the desk as well

Posted on Oct 3, 2026 1:24 PM

1 reply

WheelieNick

Level 9 (74,110 points)

Oct 10, 2026 12:54 AM in response to benji_987

Hi there

Please try this

When a USB wireless receiver (like the Logitech Unifying or Bolt receiver) is plugged directly into a USB-C adapter or hub attached to an M1 Mac, the high-frequency radiation from the USB-C port completely drowns out the 2.4GHz signal.

Get a USB Extension Cable: Plug a cheap USB-A extension cable (1 to 2 feet long) into your hub, and plug your Logitech receiver into the end of that cable. Move the receiver as far away from the Mac and your USB-C monitor cable as possible. This physically separates the receiver from the interference zone.
Swap Hub Ports: If you are using a multi-port hub, place your external monitor cable on one side of the hub and the USB receiver on the opposite end.