Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.
Nebs-20
User level: Level 1 (4 points)

Can you help or replace my laptop?

So my MacBook turned black and would not turn on the charger porch would not charge, and it would not even register that there was a charger in the port. The computer screen went black and it was not working. I took the computer up to Best Buy and I eventually had to buy a new one this morning because of this issue, the technician run a test and he had verified that the entire left side where the charging port was was not working and that none of the charging ports were working somehow there was a technical default and that there was a failure so I had to go spend $3000 out of the blue and my Apple care just ran out September 4th of this year

Posted on Oct 3, 2026 12:24 PM

2 replies

Servant of Cats
User level: Level 9 (55,707 points)

Oct 3, 2026 2:55 PM in response to Nebs-20

Re: "Can you help or replace my laptop?"


This is a user-to-user forum. You are not speaking to Apple.

leroydouglas
User level: Level 10 (208,430 points)

Oct 3, 2026 1:21 PM in response to Nebs-20

Nebs-20 wrote:
So my MacBook turned black and would not turn on the charger porch would not charge, and it would not even register that there was a charger in the port. The computer screen went black and it was not working. I took the computer up to Best Buy and I eventually had to buy a new one this morning because of this issue, the technician run a test and he had verified that the entire left side where the charging port was was not working and that none of the charging ports were working somehow there was a technical default and that there was a failure so I had to go spend $3000 out of the blue and my Apple care just ran out September 4th of this year


?


Dead in the water.


For hardware issue take in —

In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple Support - Apple Support



Get your mac repaired and how much will it cost

Product Service and Repair Information - Official Apple Support


Apple Authorized Service Providers and Independent Repair Providers

Repair Provider Verification - Official Apple Support



Originally posted at discussions.apple.com/thread/256369823