Apple one free trial individual app charges.

Anyone else encountering this??

I got a new iPhone and was offered 3 months free of Apple one. My Apple TV expired so I signed up for the trial. But when I went to watch something on my tv it said renew appletv. So I used the QR code thinking it needed to sync with my Apple one subscription but it auto charged me 14.99 for a month of appletv. I put in a claim to get a refund and was denied. I tried customer service and they said they can’t do anything that I can dispute it with my bank (but it’s the Apple credit card that just makes me file the same claim I already did) if I’m offered a free trial they should not be charging for apps including in the bundle. This is not free.

Posted on Oct 3, 2026 12:08 PM

1 reply

Servant of Cats

Level 9 (55,707 points)

Oct 3, 2026 2:14 PM in response to Deebdancin

My understanding is that if you take out an Apple One free trial, and you've had free trials or subscriptions to any of the individual services before, you don't get a free trial of those services. That can make the Apple One trial worth less – but it is what it is.

Apple One - Apple

FAQ: "Do I get a free trial? And what does it include?

Any subscriptions you don’t already have are free for the first month of your Apple One subscription.* If you currently pay for any of the subscriptions, you will continue to be charged for them separately until the Apple One trial is done and you switch to a paid Apple One plan. After the free trial, the plan automatically renews as a monthly subscription. And there’s no commitment — you can cancel in Settings > Apple Account at least a day before your monthly renewal date."

Tiny print at the bottom of the page: "The Apple One free trial includes only subscriptions that you are not currently using through a free trial or a subscription."