“I have logged into my corporate apple account and there is only one device shown. But I am still being asked to verify the 6-digit passcode used to unlock my ‘other’ phone. But I haven’t had any other phone for over 10 years and do not know the code . What can I do?”
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So, what about this OTHER Apple Account? Is it seen in there?
As for the PIN, I’ve noticed over-the-years that users tend to admit to using their bank PINs. That is something unwise, but it solves it for quite a few. PINs are six digits; so, they’d have had to have added two 0s in front of it. Sometimes, it’s all 0s.
If you have your own device, ask your employers you can add that to your account.