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How do I troubleshoot a MacBook Neo that randomly turns off and displays the Apple logo?

hiii so I have a MacBook Neo this happened today so I was just doing some school work until it turned off randomly?? it didn't tell me either it had low charge and there wasn't a update if I had a update I would do it but then after like 5 minutes or less? it finally turned back on I think its like a glitch or something cause when I put it on the charger it only showed the apple logo only that yeah...I dont know what happened but baii



[Re-Titled by Moderator]

Original Title: random glitch?

1 reply

It's a little unclear whether your machine is working now or not.


If it us usable, download etrecheck


Post the report it generates here using the additional text icon in the formatting bar below the text box when you reply.


That will give us a good idea of what might be going on.