[Edited by Moderator]
ryb06
User level: Level 1 (4 points)
User level: Level 1 (4 points)Face ID required to confirm and exit lost mode. Please help me turn off lost mode to unlock my iPhone
Posted on Oct 3, 2026 5:00 AM
2 replies
lobsterghost1
User level: Level 10 (233,174 points)
User level: Level 10 (233,174 points)Oct 3, 2026 5:03 AM in response to ryb06
Was Face ID not working on your iPhone before it was put in lost mode?
There are other ways to turn off Lost Mode. See this --> Use Lost Mode in Find Devices on iCloud.com - Apple Support
Servant of Cats
User level: Level 9 (55,707 points)
User level: Level 9 (55,707 points)Oct 3, 2026 5:05 AM in response to ryb06
The message seems pretty clear. You have to press the "Face ID" button and let the phone scan your face if you want to continue the process of unlocking the phone.
I assume this has something to do with Stolen Device Protection.
About Stolen Device Protection for iPhone - Apple Support
If by some chance, this is a second-hand phone, and the face that it is looking for belongs to someone else, see
The All Too Common SAD Reality of Buying a Used iPad/iPhone – Apple Community
Originally posted at discussions.apple.com/thread/256369611