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tanxiaoyu
User level: Level 1 (4 points)

How to reset Education Store purchase limit after returning an Apple Watch?

I purchased an Apple Watch using Education Pricing, but I have since returned the watch and received confirmation that the return has been processed. I am now trying to purchase another Apple Watch using Education Pricing, but the website still says that I have exceeded the product quantity limit. Could you please check whether my previous returned Apple Watch is still counting towards my annual Education Store purchase limit and whether the limit can be reset?



[Re-Titled by Moderator]

Original Title: Education Pricing

Posted on Oct 3, 2026 5:20 AM

1 reply

imobl
User level: Level 7 (21,484 points)

Oct 3, 2026 7:10 AM in response to tanxiaoyu

None of your fellow users in this forum have access to your account. You need to contact Apple Support directly using the link in the upper right hand corner and lower left hand corner of every page in the forum.


Here is the link for your convenience:

Support

Originally posted at discussions.apple.com/thread/256369579