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pranesh26
User level: Level 1 (4 points)

Tiny screen cracks/spots appearing on my 3 month old MacBook Pro 14", is this covered under warranty?

Hi,

I have a 3 month old M5 MacBook Pro 14". I take very good care of my gadgets and this one is no exception. However, these two spots have appeared like a dot which I can feel physically using my fingers but can't take it out even with me nails, it glitter when its on white space and it's really annoying me. I was heartbroken when I discovered this and I can slowly see small new ones appearing as well. After researching for a bit, I realised this kind and small cracks are common in this generation of MacBook Pros. Is it possible for me to get it replaced/serviced under warranty? Is this something that apple recognises? I can't watch anything on peace unless it's a dark background. I saw members telling users with cracks to get it changed since it's within warranty, can I change this within warranty as well? I def can't afford a screen replacement. Thank you so much!\


[Edited by Moderator]

Posted on Oct 3, 2026 12:01 AM

6 replies

Ingo2711
User level: Level 10 (93,009 points)

Oct 3, 2026 2:37 AM in response to pranesh26

You should visit an Authorised Apple Service Provider or Apple Store next to your place and let them have a look at your display. You can use this link to find one:

Apple - Find Locations


That would be the fastest way to get a diagnose and see if this will be covered by warranty.


You can also have a look at this Service page for Mac Laptops, if you want to send in your device after contacting the official Apple Support:

Contact Apple Support - Apple Support


...


In Person


You can get personal support at any Genius Bar or Apple Authorized Service Provider. Our trained technicians will inspect your Mac, explain your options, and handle it from there.


By Mail


We can send you a prepaid shipping box with everything you need to securely mail your Mac in for repair, on your schedule and without an appointment.

...

The Apple Limited Warranty covers your device and all the Apple-branded accessories that come in the box with your product against manufacturing issues for one year from the date you bought them. Apple-branded accessories that are purchased separately, like adapters, cables, wireless chargers, or cases, are covered by the Apple Limited Warranty for Accessories. Our warranty is in addition to rights provided by consumer law in your country or region.

Our warranty doesn’t cover accidental damage or batteries that wear down from normal use. If your situation isn’t covered and consumer law doesn’t apply, there will be a cost associated with repairs through Apple. If your issue is ineligible for service, you may need to pay the full value for a replacement device. Check your coverage status here.

...

copied from: Apple Service and Repair for Mac Laptops - Apple Support


Ingo2711
User level: Level 10 (93,009 points)

Oct 3, 2026 11:21 AM in response to pranesh26

No matter if you have the extended Apple Warranty or the standard One-Year warranty for Apple Products, the people at the Authorised Apple Service Provider have to examine the MacBook Pro, to find out, if this is a manufacturing defect or not. In case the result is, that this has not been caused by you, the warranty should cover the repair of your MacBook Pro.

leroydouglas
User level: Level 10 (208,430 points)

Oct 3, 2026 9:55 AM in response to pranesh26

pranesh26 wrote:
The thing is, there's only authorised service centres and they're not much aware of this matter. Before even explaining they asked if I've got Apple care, so I really don't know what to do


Don't know what to do...(?)


For hardware issues you take it in for some resolve.

Get your Mac ready for service - Apple Support Get your Mac ready for service - Apple Support



Call Customer Support (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/


or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

Contact Apple Support - Apple Support




Ingo2711
User level: Level 10 (93,009 points)

Oct 3, 2026 5:20 AM in response to pranesh26

If you bought the MacBook Pro from Apple or an Authorised Apple Reseller, it should be covered by the One-Year warranty. Apple Care+ is the extended 2-Year Warranty plan form Apple.

Did you already check your warranty status by clicking on this link and following the steps?

Check your coverage status



pranesh26 Author
User level: Level 1 (4 points)

Oct 3, 2026 3:02 AM in response to Ingo2711

The thing is, there's only authorised service centres and they're not much aware of this matter. Before even explaining they asked if I've got Apple care, so I really don't know what to do

pranesh26 Author
User level: Level 1 (4 points)

Oct 3, 2026 5:36 AM in response to Ingo2711

Yes, I do have one year warranty on my Mac still. It's only 3 months old

Originally posted at discussions.apple.com/thread/256369490